By placing an order through the Detroit Apparel 313 website you agree to the terms below. We have set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to the country of origin of United States.
30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same (new) condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com If your return is accepted,
We'll provide you a return label to send the product back to our offices. The inspection could take around 1-7 business days. as well as instructions on how and where to send your package. You must ship it back at your own return shipping expense, After that, you'll receive a new product. Once we have received the product we will refund the full amount .Items sent back to us without first requesting a return will not be accepted.
DAMAGED, WRONG PRODUCTS, OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our support at firstname.lastname@example.org
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at email@example.com
We do not charge a restocking fee on returns.
RETURN SHIPPING FEE
The return shipping fee must be borne by the customer himself.
REFUNDS & ORDER CANCELLATION
If the product is still being processed, you're eligible for order cancellation and a full refund. If your order was already fulfilled and you received a UPS, USPS OR DHL tracking number and you want to cancel, you MUST wait until the package arrives to start the return process.
If you have any questions, please send us a message at our e-mail firstname.lastname@example.org
Phone: +1 313-444-4389
24875 Novi Road, Suite 1051, Novi Michigan 48375, United States
Let customers speak for us
Worth every penny. High quality and awesome color
Good fabric nice color and design very satisfied
The design is impeccable and the quality of the sweatshirt is 10/10
Awesome ordering experience and great quality! Shipping was super quick also!
Fits well, feels awesome!
I love this, it's easily my favorite sweatshirt I own. The fit and finish is top notch, and the printing is great. Will probably buy a few more, they are that nice. Long live the Vipers!
Easy to order with fast shipping!
I love the look. It reminds me of the 80's, and my passion to run in Detroit.
Dope shirt definitely takes me back to the 90s
One of my favorite shirts.
I love the material. It isn't cheap. It is thick, durable and soft! It is true to size and color. Shipping was quick and I received updates!
The “D” colors pop, it’s one of my favorite T’s. Will likely get the white one too.
Shirt is made with great quality material that's somewhat soft, yet durable. Stitching is heavy duty so I don't see any tears happening anytime soon. Delivery came quick within a couple days. Overall, very pleased with the product and the efficiency they had shipping it to me once ordered.
Super dope design, and nice material. Will definitely be ordering more!